These Terms and Conditions of Service (the “Terms”) are to be accepted with your electronic signature.
Welcome to the Canadian Mailbox Company Online website (the “Website”). By using our Website, you agree to be bound by its Conditions of Use, Service, Privacy, Legal Notices, and all disclaimers and terms and conditions that appear elsewhere on the Website.
After reading these Terms and Conditions of Service, if you select the “I Agree” button below you agree to the following:
Canadian Mailbox Company Online is engaged in the digital scanning, storing, and transportation of mail envelopes and packages. All dollar amounts are shown in Canadian dollars unless otherwise indicated.
You can extend, modify or cancel the service, at any time during its duration. No refunds of any kind are provided once the service has started. A new service must be purchased to forward mail, for storage, or any additional service we deem to be chargeable. The Website reserves the right to not forward mail and end the service at any time at our discretion and without recourse.
By signing this electronic agreement, you are explicitly authorizing Website to open any and all mail (the “Shipment”) addressed to you, and to view its contents, and upload them using our digital systems. If Mail Forwarding is also requested, you give us the explicit right to repackage the contents of your mail to a packaging we deem to be more suitable. Website reserves the right to open and inspect any package or pallet tendered to it for transportation, but is not obligated to do so.
Website and its agents will not be responsible for any direct, indirect, general, special or consequential damages arising out of or in any way connected to this agreement, regardless of whether such damages are based on contract or tort. You agree to indemnify, defend, and hold harmless Website and its affiliated companies, their officers, directors, employees, agents from all claims, demands, expenses, liabilities, causes of action, enforcement procedures, and suits of any kind or nature brought arising from or relating to a Shipment in violation of applicable law or regulation or of these Terms. Under no circumstances shall Website or its agents be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the Website, including but not limited to reliance by you on any information obtained from the Website that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance
The following articles are prohibited by Website for receiving, sending, storing, or transportation. In the event that any such prohibited article enters the Website system or premises, this does not constitute a waiver on the part of Website, and Website shall have no liability whatsoever for delay, loss or damage to any such article, even if You have entered a Declared Value on the shipping documents.
You are prohibited from shipping articles of unusual value via Website. Articles of unusual value shall be deemed to include, but are not limited to:
Additional articles that may be prohibited by Website for Shipment include:
Articles requiring pre-approval for shipping within Canada or Internationally:
Website, in its sole and absolute discretion, may not accept or may refuse to provide service with respect to any package. Website reserves the right to refuse to provide service for any or no reason, including, but not limited to, for any Shipment which by reason of the dangerous or other character of its contents may, in the sole judgment of Website, soil, taint, or otherwise damage other Shipments or Website’s equipment or which is improperly or insecurely packed or wrapped or labelled, as determined by Canadian Mailbox Company in its sole judgment.
Before accepting any Shipment for service, Website reserves the right to require sufficient verification, as determined by Website in its sole discretion, of the Shipper’s name and address, or any other information necessary to accept the Shipment for service. Website reserves the right to refuse to provide service for any Shipment to or from any location, or to provide alternative service arrangements, or to intercept, hold or return any Shipment when, among other reasons, Canadian Mailbox Company, in its sole discretion, determines that it is unsafe or economically or operationally impracticable to provide service, that its services are being used in violation of federal, provincial, or local law, or for fraudulent purposes, or when the account of the person or entity responsible for payment is not in good standing.
Visit the appropriate links on our pages for details on our privacy policy.
All orders placed on this Website are subject to service availability and will be shipped according to the shipping policies of our third-party carriers. We always strive to use the most expedient service available. In the rare event that your order never arrives, notification of lost items must be received within 10 days from receipt of the shipping confirmation email.
Because Website is based in, and does business throughout Canada, and collects and remits sales tax as required by law, the Website also collects and remits sales tax as appropriate. All prices and fees published are subject to the Federal Goods and Services Tax (GST), and to the Provincial Sales Tax (PST or QST) or to the Harmonized Sales Tax (HST), where applicable. If you are resident of a foreign jurisdiction, you will be charged the sales tax that applies in your territory or, in case we do not charge you, then you will be responsible for remitting it on your own.
Website may, in its sole discretion, terminate your account or your use of the Website at any time. You are personally liable for any orders that you place or charges that you incur prior to termination. Website reserves the right to change, suspend, or discontinue all or any aspects of the website at any time without prior notice.
All transactions on this Website and Shipments are subject to the terms and conditions contained in the Terms. If one or more provisions of the Terms shall be held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be so affected or impaired.
Website reserves the right to change or modify the terms and conditions of the service at any time and without prior notice. Any failure to enforce or apply a term or provision of the Rate and Service Guide or the Terms shall not constitute a waiver of that term or provision by Website and shall not diminish or impair Website’s right to enforce such term or provision in the future. Each time you use the Website, you should visit and review the then current Conditions of Use and Legal Notices that apply to your transactions and use of this site. If you are dissatisfied with the Website, its content or Conditions of Use and Legal Notices, you agree that your sole and exclusive remedy is to discontinue using the Website. Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.
LAST UPDATED 25 MARCH 2021.